Privacy Policy
Privacy Policy and Cookies
"☛ Identification and contact information (such as your name, address, phone number, or email address), for example, if you are willing to provide it to sign up for an online account.
Participating in events, shopping. Proposal Forms, Custom Order Requests, Virtual Reservations, Order Tracking, and all forms on our website.
☛ Payment Information: credit card number, bank account, PayPal, PayPal account number, and other payment information.
Payment information that we are required to provide when using our products and services.
・Information such as gender and date of birth
・Voice calls to Crown Jewels customer support may be recorded.
☛ The product information you have selected may be reflected in the display on the website.
・Description of information such as allergies that may be caused by the base metal of jewelry
☛ Information you post, such as product reviews on our Crown Jewels social media pages and websites.
・Every time you access our website, we may collect information about your browser and browsing.
・Our company, Crown Jewels, may collect personal information directly or indirectly from customers. (tracking tools, social media, browser cookies, etc.).
Use of personal information
☛ We may use your information to understand your interests, concerns and usage of our products and to improve the quality of our services on our website.
☛ We will use your information to provide related services, process purchases, respond to inquiries, process complaints, and deliveries. We may also contact you using the customer information you provide.
・Because it is our legitimate interest and obligation to ensure the security of customer information, we will protect it from criminal acts such as theft and fraud.
・As a jewelry manufacturer, we will comply with legal responsibilities related to products and services.
・We maintain a distribution network that prevents violations in the distribution process, product counterfeiting and illegal resale.
・We may inform you about information, new products, and special offers that may be of interest to you, if approved.
・We will strive to improve our image as Crown Jewels. At that time, marketing information from customers may be used for campaigns and events.
Who we share personal information with
"☛ - We share information with providers and agents who provide services on our behalf.
☛ Companies and banks that provide online payment services.
☛ Our business partners who hold events and promotions subject to your consent.
☛ When the Company conducts corporate reorganization and integration, and transfers or sells assets.
☛ When legal compliance is essential, such as compliance violations.
Cookies and tools we use
"☛ ・We use cookies as necessary to ensure browser security. Are you sure that cookies are saved and working properly when you log in to your device?"
Cookies used
"1 ☛ Some cookies are functional and collect information to facilitate browsing, such as language preferences, login remembering, and cart data storage.
2. ☛ Some cookies help us improve our website/app and provide better service and communication by collecting information about your browsing behavior.
3 ☛ Some cookies are used to collect information for web analysis. It measures your most viewed pages and activity to improve your website visibility and browsing experience.
4 ☛ Cookies are also used to identify and protect the site's security during payments and purchases.
5 ☛ Some cookies are also associated with third-party service providers such as Google Analytics and Search CONSOLES, which help us measure all browsing behavior and provide you with a better service.
6 ☛ We use several sharing options on our website. This allows apps to use cookies to share your browsing with other users and to identify what you share from our site.
Acceptance of cookies
"☛ With the exception of some functional and security cookies, the use of cookies on your device can be changed/deleted at any time through your browser settings. If you refuse or delete cookies provided by us or our business partners, your browser type will not be recognized. If this minimizes access to the Service, Google will not be responsible for this.
Transfer of personal information
"☛ The information we collect about you may be transferred, stored, and processed in the country/region where our business is located. This is so that we can serve you better.
☛ In addition, we may transfer your personal information to service providers involved in the maintenance of our website, apps, social media, etc. This information may not receive the same level of data protection as in EU Member States.
☛ When transferring your information, we will provide appropriate protection by entering into a data transfer agreement based on the standard clauses of the European Commission. (Supplemented as necessary for any amendments or additions made by the European Commission.)
Know Your Rights
☛ You can request access to your own personal information held and stored by us. If you request access, we will provide and disclose data and information in accordance with the law.
・Procedures will be carried out with the consent of the customer.
・In the unlikely event that the customer dies, we will accept the customer's intention regarding subsequent data management. Please let us know if you are interested.
・If you find inaccurate information, you can request us to improve, correct or delete it.
・You can request deletion of personal data. 1. When personal data is no longer necessary for data processing. 2. If you withdraw your consent to data processing based on consent alone. 3. If the processing of personal information is illegal. 4. Personal information may be destroyed in order to comply with our legal responsibility. At that time, we will do a reasonable land based on the law.
Protection of personal information
☛ We will protect personal information by implementing appropriate technical and organizational security measures. Take action against unauthorized access or disclosure and all other unlawful actions
☛ However, if your Internet is not completely secure We cannot guarantee that the personal information stored or transmitted is completely secure. Make sure you are in a safe environment when using the Internet.
Third Party
☛ We may link to third party sites or services outside our control, which are governed by their privacy policies. When visiting third party sites, please check how those sites treat your personal information.
Inquiry
☛ 当社の個人情報の取り扱いについて、ご質問や変更点がある場合は遠慮なくお問い合わせください。 contatact@crownjewels.com